Dougal Hislop
Shelving & Racking Australia

Industry
Logistics/ warehouse and storage equipment

What generation is your family business?
It is a second generation family business started by my father.  He worked in and took over his father’s haulage business before that, so we are really three generations in family business.

What is your role in the family business?
General Manager

What/ who is a major influence for you in the family business?
The team here who are really passionate about what we do.

What keeps you up at night?
Improving our marketing systems to keep in touch with our customers and uncover new opportunities so we can be in contact with the right person, in the right place, at the right time!

What’s the key benefit of your FBA membership?
The events are a good catalyst to shift your thinking from day-to-day operations to big picture issues such as succession planning. It’s always interesting to hear the experiences shared by other family businesses – there’s always some aspect that’s relevant to your own situation.